I don't understand your Receive Payment services

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    Tan Wei 
    Asked on March 16, 2015 at 11:30 AM


    I am checking your service of paid plan. 

    I do'nt understand how can you provide the 'receive payment' service?

    It mean you can provide the credit card gateway? If you can, please explain to me the condition and fee of your credit card gateway 

    Waiting for your reply.

    Thank you and best regards!

  • Profile Image
    Answered on March 16, 2015 at 12:58 PM

    Once you have any of the Payment Tools integrated on your form and a submission is made, there will
    be an increase in the Payment Submissions used for your account. Now, the user is directed to the payment gateway but if the user completes the payment or not there will still be an increase in the Payment Submission count.

    We do not apply any charges for any of the Payment Tools provided. So there are no Jotform fees associated with any payment tools used.

    Which credit card gateway are you referring to? If you would like to allow your users to use credit card for payment you can take advantage of our PayPal Pro or Aurthorize.net among other integrations. You can reference the following links for more details.

    I hope this answers your question. Do let us know if our assistance is needed further.