- BenAnswered on March 16, 2015 at 04:40 PM
Thank you for reporting this to us. I will raise this to our developers so that they can take a look at it and see what the issue is.
Based on the image I believe that this is the jotform in question: http://www.jotform.us/form/50147032806144
Once there is an update in regards to this we will notify you about it through this thread.
- kendalluberAnswered on March 16, 2015 at 05:37 PM
Yes this is the form in question for this! thank you!!
- ManagermustafaAnswered on March 17, 2015 at 06:11 AM
Upon investigation your issue i found a bug and fixed it. Your PDF form looks much better now. Thanks for your feedback!
- ManagermustafaAnswered on March 17, 2015 at 08:43 AM
Meanwhile, at the moment we do nt support background in PDF forms.
- kendalluberAnswered on March 17, 2015 at 12:25 PM
The logo where it says loan application is now missing? ( see screen shot attached) is there no way to get that added on there? and do you guys believe you will have at some point background supported?
- BenAnswered on March 17, 2015 at 02:02 PM
The reason why the Load Application is not shown is that the image is added as a background, not through the Image field.
If you remove the CSS code for the logo and add the image through the Image field, it will print it out properly:
You can see it on this clone of your jotform:
This is how it looks when printed:
You can clone it to your account by following these steps: How to Clone an Existing Form from a URL
- BenAnswered on March 17, 2015 at 02:06 PM
I seem to have missed your other part of the question about the background color. I have moved this to a new thread so that we can raise this as a separate issue and where we would update you if it becomes available.
This is the new thread: http://www.jotform.com/answers/534990