What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Check box can not be checked in the fillable PDF Form Creator.

    Asked by alanpeach on March 16, 2015 at 04:29 PM

    Hi there - just looking at the new pdf offline facility, which is great. On my form I can type into text areas but my check boxes do not show and cannot be checked, could you take a look - thanks.

    Would be great of that aspect worked as well...

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    JotForm Support

    Answered by BDAVID on March 16, 2015 at 04:48 PM

    Thanks for reporting this, I just tested and it seems the check box field is a bit faulty:

    But it shows, and it let's you check it. Could you let us know in what PDF software the check boxes are not being displayed? I will report this to our second level, you will be notified via this thread about any updates.

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    Answered by alanpeach on March 16, 2015 at 05:06 PM

    I am using Adobe Acrobat XI Pro, when I load my form the check box doe not show at all, thanks  

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    JotForm Founder

    Answered by aytekin on March 16, 2015 at 05:55 PM

    One of our developers will look into this and get back to you. Thanks for reporting it. 

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    JotForm Support

    Answered by mustafa on March 17, 2015 at 07:50 AM


    Checkboxes were not shown because custom checkboxes were not supported while you created your PDF form. I just added custom checkbox support for PDF forms, your checkboxes show now. Thanks for heads up.


    Kindest regards.

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    Answered by alanpeach on March 17, 2015 at 08:47 AM

    Brilliant - thankyou very much