What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have been trying to use your forms and I need support

    Asked by Andrew Rosen on October 28, 2011 at 05:32 PM

    I literally have had 2 very good programmers try to install your form to no avail. It's now getting to the point where over 15 hours have been put into this "contact us" form. If it was simplistic I would wind up upgrading to your other services, however, this is VERY frustrating.


    Please have someone contact me immediately by phone who can look into my code and figire out the issue.

    I can be reached ONLY by phone: REMOVED


    Thank you!



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    Answered by fxr on October 28, 2011 at 05:36 PM

    I am very sorry but we just dont have the capability of offering phone support.

    If you can explain where the embedding of the form on your website is going wrong; we have a 24/7 support team more than happy to assist you or your programmers. 

    Its just the matter of telling us what your problem is. We will find a solution.