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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Radio buttons are not generated on the fillable pdf version of my form

    Asked by Aromamedix on March 16, 2015 at 09:28 PM

    Hi,

     

    Just tried your new fillable PDF form creator, result pretty lame actually.

     

    Headings are pixellating - Im assuming they are being rendered as a graphic in the PDF form.

     

    Selection bullets in forms dont come across, neither do paypal forms so this is pretty useless.

     

    Please generate your own PDF copy & you will see what I mean.

     

    Any suggestions how to get this working will be much appreciated.

     

    regards

     

    Mark

     

     

    Page URL:
    http://form.jotform.co/form/50468363942865

    pdf forms fillable pdf fillable form creator bullets Selection
  • Profile Image

    Answered by raul on March 17, 2015 at 12:26 AM

    Thank you for reporting this to us.

    I created a pdf for your form and was able to see what your mean regarding the missing radio buttons.

    I was able to determine that this seems to happen when the text contains a forward slash (/) character in it, once it's removed the radio buttons are displayed.

    Let me pass this along to our development team so they can take a closer look at it and provide assistance. You'll be notified here once an update regarding this matter shows up.

    Thank you.

  • Profile Image

    Answered by raul on March 17, 2015 at 12:31 AM

    Forgot to mention that I've moved your other concern regarding the headings in your form to another thread so we can address it properly.

    You can find it here: http://www.jotform.com/answers/534445

    We'll be answering it as soon as possible.
    Thanks.

  • Profile Image
    JotForm Support

    Answered by EltonCris on March 17, 2015 at 01:50 AM

    Hi Mark,

    We have great news for you!

    We have just released a Fillable PDF Form Creator.

    http://www.jotform.com/fillable-pdf-form-creator/

    It should work on most standard fields including radio buttons and check boxes. Even matrix tables are supported.

    Your feedback will be very much appreciated.

    Cheers!

  • Profile Image
    JotForm Developer

    Answered by mustafa on March 18, 2015 at 10:53 AM

    Hi Mark,

    We have implemented several improvements for the last two days and fixed many missing question,radio.. and layout problems.

    We are still searching to improve pixelated images unfortunately cannot give you E.T.A.

    Thanks for your evaluation, i really appreciate it.

    Kindest regards.