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download submissions: xls does not contain all columnsAsked by HPOma on March 17, 2015 at 03:01 AM
Dear JotForm Team
When I try to download the submissions of my form, xls export does not contain all columns (A-J instead of A-AT). CSV contains the missing columns, however, special caracters are not displayed correctly.
download submissions excel file excel columns
I've downloaded your submissions to an excel file and I couldn't replicate the problem. I was able to get all the column:
You need to scroll to the right in order to view the other columns. Kindly try it again and send us a screenshot if the problem persists to your end.