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    download submissions: xls does not contain all columns

    Asked by HPOma on March 17, 2015 at 03:01 AM

    Dear JotForm Team

    When I try to download the submissions of my form, xls export does not contain all columns (A-J instead of A-AT). CSV contains the missing columns, however, special caracters are not displayed correctly.

     

    Thank you

    Oma

    Page URL:
    http://www.jotform.com/submissions/50642158787363

    download submissions excel file excel columns
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    JotForm Support

    Answered by Welvin on March 17, 2015 at 09:29 AM

    Hi Oma,

    I've downloaded your submissions to an excel file and I couldn't replicate the problem. I was able to get all the column:

    You need to scroll to the right in order to view the other columns. Kindly try it again and send us a screenshot if the problem persists to your end.

    Thanks