Unable to submit PDF Form. Error message : Can not connect to server.

  • Profile Image
    Asked on March 17, 2015 at 08:14 AM

    El formulario en PDF de Jotform da el siguiente error al enviar:

    The form in PDF JotForm gives the following error when sending :


    Can not connect to server...

    Thank You.
  • Profile Image
    Answered on March 17, 2015 at 11:13 AM

    Hello Jorge,

    I'm sorry for the trouble caused to you.

    I am not sure what is causing this error. I downloaded your form in PDF format and tried to submit it but it seems to generate an error and the PDF is closed. Please check the screenshot below:


    Let me report it to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!

  • Profile Image
    Answered on March 18, 2015 at 08:02 AM


    I just cloned this form http://www.jotform.com/form/3485838244 and tested it and could submit it. It may be a temporary issue, can you please try again to submit. If problem happens please let me know. Thanks for your feedback.



  • Profile Image
    Ed Manasse 
    Answered on March 19, 2015 at 06:27 PM

    I am having the same problem.  I keep receiving an error message as does the rest of my team, every time we hit submit.  Help please.
  • Profile Image
    Answered on March 19, 2015 at 10:50 PM

    Hi Ed,

    I've opened a separate thread for your question to better assist you. Please refer to this link instead: http://www.jotform.com/answers/537083.

    Kind regards.