What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to submit PDF Form. Error message : Can not connect to server.

    Asked by Jorge on March 17, 2015 at 08:14 AM

    El formulario en PDF de Jotform da el siguiente error al enviar:

    The form in PDF JotForm gives the following error when sending :


    Can not connect to server...

    Thank You.
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    JotForm Support

    Answered by ashwin_d on March 17, 2015 at 11:13 AM

    Hello Jorge,

    I'm sorry for the trouble caused to you.

    I am not sure what is causing this error. I downloaded your form in PDF format and tried to submit it but it seems to generate an error and the PDF is closed. Please check the screenshot below:


    Let me report it to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!

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    JotForm Support

    Answered by mustafa on March 18, 2015 at 08:02 AM


    I just cloned this form http://www.jotform.com/form/3485838244 and tested it and could submit it. It may be a temporary issue, can you please try again to submit. If problem happens please let me know. Thanks for your feedback.



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    Answered by Ed Manasse  on March 19, 2015 at 06:27 PM

    I am having the same problem.  I keep receiving an error message as does the rest of my team, every time we hit submit.  Help please.
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    JotForm Support

    Answered by Charlie on March 19, 2015 at 10:50 PM

    Hi Ed,

    I've opened a separate thread for your question to better assist you. Please refer to this link instead: http://www.jotform.com/answers/537083.

    Kind regards.