JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Fillable PDF forms - unable to select some radio buttons with special charactersAsked by Saracarrigan on March 17, 2015 at 10:31 AMI am unable to complete some the questions...
1. '3. What type of bike do you have' - this is a Radio Button but is not showing up as one and I am unable to select one of the options
2. '4. Do you have cycling shoes with cletes & 'clip-in' pedals?' - I am unable to select one of the options
Unfortunately I could not create a fillable PDF form. I will investigate further this situation.
In the meantime I ask you to send us the pdf form to the email email@example.com with the thread number on the subject so we can run further tests.
Thank you I have sent an email with subject as: 534731 and attached to the email was my fillable pdf that was created yesterday.On another note, today I attempted to create a 2nd fillable pdf of this form to see if it was better but I received this error message when trying to open the newly created fillable pdf form - https://saracarrigan.com/wp-content/uploads/2015/03/PDF-Error.jpg
Thank you for sending the file. It seems something related with special characters like brackets, >,<:
You can see the test form:
I forwarded this situation to our developers so they can analyse better this situation. They will contact you as soon as they have more details.
Let us know if we can assist you further.
Thank you but Q 1 and 2 work fine - this is a matrix
It is Q 3, 4 & 5 that are not working properly - they are all Radio buttons
Thanks for raising this inquiry. My colleague already raised the concern to our development team to look into further. Per her comment, please submit the form to the support email listed. Thank you!
Hi, all fillable PDF input related issues should be resolved. Thanks.