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  • Profile Image

    Pay account upgrade by Check

    Asked by BexleyLibrary on March 17, 2015 at 11:21 AM

    Jotform support, 

    When you click on "Check/Purchase Order/Wire Transfer", it takes you to a new screen that only gives three payment options: "Credit Card, Phone, or Fax". It does not even give a way to pay by check. Can you clarify how to actually pay by check since it does not give a viable option after clicking "Check/Purchase Order/Wire Transfer"?

    Thank you

  • Profile Image
    JotForm Support

    Answered by Welvin on March 17, 2015 at 11:44 AM


    Pay by check is only available in the following one-time payment links:

    Premium Bi-Yearly ($139 USD): https://www.plimus.com/jsp/buynow.jsp?contractId=1851946

    Economy Yearly ($199.95 USD): https://www.plimus.com/jsp/buynow.jsp?contractId=3173680 

    Economy Bi-Yearly ($349.50 USD): https://www.plimus.com/jsp/buynow.jsp?contractId=3176742 

    Professional Yearly ($499.95 USD): https://www.plimus.com/jsp/buynow.jsp?contractId=3135328 

    Professional Bi-Yearly ($799.95 USD): https://www.plimus.com/jsp/buynow.jsp?contractId=3176746 

    Upon choosing any of the links/plan, make sure you choose "Check/Mail/Money Order" at the Method of Payment field. Fill everything in that page, including your JotForm Login Name (which would be your JotForm  Username, not the email address). For example:

    Once you are done, it will redirect you to another page where you will actually see the Address where you must send the check for payment. This is our Payment Gateway's, Plimus. You can hit on "Back" in order to correct anything, then you can print it. Also, check the terms at the bottom of the page.

    Note that the minimum payment of this method is $100 USD as manual handling is involved so the link above starts at Premium Bi-Yearly.

    Let us know if you have any further questions.

    Thank you!

  • Profile Image

    Answered by Linda Horton  on May 12, 2015 at 08:44 AM

    Thank you for responding. The way our school system pays is as follows:

    1. We send you a Purchase Order along with our order

    2. After we receive the item ordered, we request the invoice, if it is not included with the item ordered.

    3. After we receive the invoice, we issue a check for the amount on the invoice within 30 business days.

    4. Check will be mailed to the address on the W-9, paid to BlueSnap, Inc.

    Is this acceptable to your company?

    Thank you,

    Linda Horton,

    Bookkeeper, Technology

    Clark County Public Schools

    100 Vaught Road

    Winchester, Ky. 40391



  • Profile Image

    Answered by KadeJM on May 12, 2015 at 11:25 AM

    The method you mentioned seems to run similar to how we already handle this per the method described above. So I believe you should be alright with doing it that way if you wish. However, be advised that we cannot upgrade your account until the payment has been received.

    Additionally, you will receive a reference for the order and an then an actual updated invoice of the original order reference as a final receipt once we have received payment and it has been fully processed at which point your account is confirmed and upgraded to reflect it.