Is there an end user support such as a help menu? is it available 24/7?

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    Lavinia Speeckaert
    Asked on March 17, 2015 at 01:31 PM
    Is there an end user support such as a help menu? is it available 24/7?
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    Charlie
    Answered on March 17, 2015 at 02:10 PM

    Hi again,

    If you navigate to www.jotform.com you'll see the "Support" at the menu bar.

     

    You can see the following:

    1. Contact Us - this will post a question here in the forum. We, the support team, will try our best to answer your queries and help you in making your forms better, when you post a question please do allow us to answer them within 24 hours, usually we reply after a couple of hours or within minutes, depending on your question and the number of queries that we have.

    2. FAQ - Frequently Asked Questions, please do check this page to learn more about JotForm.

    3. User Guide - It is a knowledge base of different tutorials and guides that will help you on creating your forms.

    4. Forum - you can find different threads that might be of a help to you.

    5. Videos - we have a YouTube channel where you can watch video tutorials regarding on how to use JotForm Form Builder. 

     

    I hope that helps.

    Thank you.