What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will JotForm automatically bill me to renew a premium plan?

    Asked by UVArts on October 29, 2011 at 12:03 PM

    Will jotForm automatically bill me when my premium plan expires? Or is there some way to pay to extend my premium plan before the final day that my current plan expires? I ask because it currently expires on Sunday and no one will be in our offices, but if no one renews on exactly that day, will any forms filled out during that period be lost (over the 100 free submissions, etc.).

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    Answered by allanftd on October 29, 2011 at 12:45 PM

    Hi UVarts,

    If you are subscribed to our Premium monthly recurring plan, you will automatically be billed until you cancel your subscription. You should continue to enjoy uninterrupted service even if your cutoff date falls on a weekend or a non-working holiday. 

    Please let us know if you have any other questions or concerns.

    Thank you and have fun using JotForm!

    Allan
    JOTFORM SUPPORT

     

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    Answered by UVArts on October 29, 2011 at 01:09 PM

    Thanks!

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    Answered by allanftd on October 29, 2011 at 01:15 PM

    You're welcome UVArts!

    Cheers,

    Allan
    JOTFORM SUPPORT