How to change account username?

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    Asked on March 17, 2015 at 08:19 PM


    I'm trying out JotForm to see if I can make the transition from Adobe Forms. I signed up for a premium account, but was never given the opportunity to select a username. So I have a very long, non-memorable, username. Can this be changed? If I need to copy & paste my username all the time, it would be a deal breaker.



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    Answered on March 18, 2015 at 03:11 AM

    Hello Deborah,

    Upon checking your account, I found that you only have a guest account. Please be noted that this type of accounts are created if you do not sign up / sign in to your account and start building forms. You seems to have upgraded your guest account. 

    Since you have upgraded to premium yearly subscription with order #S-7CW05918RW823093A, it is possible to change your account username. Do get back to us with your desired username and if it is still available, we will change your username.

    We will wait for your response.

    Thank you!

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    Deborah H. How
    Answered on April 15, 2015 at 11:29 PM

    Please change my username to bravura


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    Answered on April 16, 2015 at 10:00 AM

    Hi Deborah,

    Your username has been changed to "bravura". Kindly login now and let us know if there are problems.