What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Can you see your theme here? (http://www.jotform.com/theme-store/mythemes). I created a theme and I was able to save it. Please choose privacy method whether it will be publish on theme store or show only to you.
In order for the theme to be submitted properly, please follow this guide (http://www.jotform.com/blog/118-Submit-Your-Form-Designs-to-the-Theme-Store)
Also, please try the following:
1. Clear your browser cache.
2. Close and re-open your browser.
3. Make sure you are logged in to you JotForm account.
4. Make sure that only 1 tab is open for the Form Designer
5. Don't forget to save the changes
Let us know if you need any help.