Problems creating a fillable PDF - XML file error shown

  • Profile Image
    LilliStern
    Asked on March 18, 2015 at 03:02 AM

    Hi, 

     

    I am trying to create a fillable pdf from my form http://www.jotform.me/form/41576253674461

    by I keep getting this message:

    This XML file does not appear to have any style information associated with it. The document tree is shown below.

     

    Any suggestions?

     

    Thanks,

    Lilli

  • Profile Image
    Ben
    Answered on March 18, 2015 at 10:30 AM

    Could you please try to make a fillable PDF now Lilli? I have just tried and it was working properly for me.

    Do let us know if you by some chance get the same or some other error.

  • Profile Image
    LilliStern
    Answered on March 19, 2015 at 04:19 AM

    It still doesn't work. did you do it from the "create a fillable PDF page"?

    I tried it with another form I have and it worked fine. just this one has this problem - what does it mean when it says "this XML file does not appear to have any style information associated with it"? maybe this is what's wrong with my form?

     

    thanks, 

    Lilli

  • Profile Image
    LilliStern
    Answered on March 19, 2015 at 06:08 AM

    Hi again, 

     

    I managed to create something that looks like a fillable PDF from my form by going to "more" while chosing my form and then choosing "create pdf form". But although it seems as if you can fill it out, I was

    a. unable to save the filled out form and

    b. unable to submit it

    So I am not sure that I created the pdf properly. 

    any ideas?

     

    Thanks, 

    Lilli

  • Profile Image
    raul
    Answered on March 19, 2015 at 10:16 AM

    I was able to create a fillable PDF version of your form that can be saved and submitted. You can download it here: https://shots.jotform.com/raul/535357/Colleagues039_Profile_Update.pdf 

    Can you please try to clear your browser's cache and try to generate the file again?

    Let us know if the issue persists.
    Thanks.