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  • Profile Image

    address does not show up on email jotform?

    Asked by CCSCCS on August 26, 2010 at 10:19 AM

    I need my entry forms to have full name, address, etc.

    I can not seem to get the address to be a requried field although I have marked it as one in the set up field.

    would appriciate any help.

  • Profile Image
    JotForm Founder

    Answered by aytekin on August 27, 2010 at 06:50 AM

    I checked your form. The address field is required. If it is not showing up on the emails, try deleting the email and re-creating it.

    To delete the email:
    1. Open the form on the form editor
    2. Click on "Setup & Share" tab on the top toolbar
    3. Click on "Email Alerts"
    4. Click on "Notifications"
    5. Click "Delete Email"

    Next re-create it:
    1. Click on "Email Alerts"
    2. Click on "Add New Email"