- fieldacademyAsked on March 18, 2015 at 04:14 PM
I've been using jotform for enrollment forms and the online versions have worked well, except when I save the submissions as pdfs for our records, all of the text for the form disappears. This is for things like signing consents, so it's kind of meaningless when the submission has a signature with no text to show what they're signing.
So I was excited to use the printable pdf to solve this problem. Unfortunately the pdf is coming out all mess up. It's a mix of fillable fields and what looks more like screenshots, and chunks of the form are all out of place. Any ideas how to make it work? I'm wondering if the form is too big or if there's too much text in it?
- BenAnswered on March 18, 2015 at 07:11 PM
I have moved your comment about the empty PDF files to a new thread Annie, which you can find here: http://www.jotform.com/answers/536045 and we will be replying to it shortly.
Now in regards to your jotform - it is quite big.
The new fillable PDF feature is amazing and I know that you would like it as well if the form was smaller, but with bigger forms there are still some issues.
Do note however that this is only the first version of the fillable PDFs so while it might not be possible to print them out today it will probably be in a near future and for that reason I will raise this to our developers so they will update you as soon as the issue is resolved.
I would however like to thank you for reporting it and as mentioned we will update you here as soon as there are any news.