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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Create Fillable PDF form - text section and background color missing

    Asked by jamieallan on March 18, 2015 at 09:02 PM

     original question

    The other way i have created the form is  via this link http://www.jotform.com/fillable-pdf-form-creator/

    If i do it via this link it all works fine except the back ground color is lost and 1 whole page of text is missing from the informed consent section. This is essential for legal reason.

    This text is in a text box in the original form.

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    JotForm Support

    Answered by steve on March 19, 2015 at 01:04 AM


    I was able to reproduce the issue when working with the fillable PDF creator.


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    JotForm Support

    Answered by mustafa on March 25, 2015 at 05:30 AM


    First of all unfortunately we cannot import form styles into PDFs because it is kind of limited. Regarding to layout and missing fields problem; we made many improvements this week and most of them should be gone now. Thanks for your feedback.

    Kindest regards.

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    Answered by jamieallan on March 25, 2015 at 05:32 AM

    Thank you,


    Everybody has been very helpful.





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    JotForm Support

    Answered by Charlie on March 25, 2015 at 09:44 AM

    Hi Jamie,

    You're most welcome and thank you again for your inputs and feedback.

    If you needed any assistance again or have other concerns, please do not hesitate to open a new thread here in the forum.

    Kind regards.