What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Imported forms not showing on my account

    Asked by chris on March 19, 2015 at 07:54 AM

    i got the email and forms are in it , but have not seen them in my forms

  • Profile Image
    JotForm Support

    Answered by Jan on March 19, 2015 at 10:56 AM

    Hi Chris,

    I can see that you are not logged in using your JotForm account which is why you can't see the forms that you've imported.

    Can you log in using your JotForm account? If you're having issues logging in, then please clear your browser cache and close your browser. After that, re-open the browser and try to log in again.

    Hope this helps. Let us know if you need any help. 
    Thank you.