Where have You Been All This Time? -Praise from a Former Adobe FormsCentral User

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    Asked on March 19, 2015 at 10:31 AM

    Dear Jotform

    I just wanted to give Jotform a well-deserved word of praise.  It isn't that I was not aware of JF, but I wasn't aware of it's full capabilities.  So I started using Adobe FormsCentral a while back to collect data from my volunteer group.  I was lured by Adobe Professional's flexibility with creating PDF forms and ways of distributing those forms through FormsCentral.  Then came the announcement that sent FC users scrambling in a panic. 

    To make a long story short, I took a harder look at Jotform as an alternative.  I found that while it didn't EXACTLY duplicate how my PDF form looked and worked, JF had features that Adobe Professional and FormsCentral didn't offer me.  I was able to put together a form in JF that EVERYONE said was easier to use and understand.  The BIG thing was that my people were now able to input their information WITHOUT needing to download and use Adobe Reader on their devices (which caused problems for Mac users and Google Chrome users that have PDF readers built into the OS, but would not let them interact with the fillable fields).  Now all they need is an up-to-date Internet browser.  And let's not even discuss the money I was being charged to use FC, only to eventually be abandoned by Adobe. 

    Honestly, I wish Adobe had kicked me to the curb a long time ago...I would have been using Jotform a lot sooner and my job would have been so much simpler and happier.

    Thanks Jotform!


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    Answered on March 19, 2015 at 12:17 PM

    Thank you for your kind words :)
    We truly appreciate that you've taken the time to let us know that you're happy with our product and that it has made your job easier and happier.

    We ought to provide the best product and service, thus we appreciate all the feedback we can receive since it allows us to see that we're on the right track.

    Feel free to contact us anytime to share your thoughts with us.
    Best Regards.