Google Drive Integration NOT working

  • K9University
    Asked on March 19, 2015 at 11:41 AM

    We have 2 forms that have google drive integration turned on, andf have been working for nearly a year.   Last month, they started working intermittently, as of today, integration into Google Drive is NOT working.

     

    Can you suggest some fixes.

     

    Angel Soriano.

     

    They have starte

    Page URL: http://www.jotform.com//?formID=3005425642
  • Ashwin JotForm Support
    Replied on March 19, 2015 at 1:21 PM

    Hello Angel,

    I'm sorry for the trouble caused to you.

    Are you using google App account?

    I would suggest you to try to re-integrate your form again with google drive and see if that helps you. You may like to take a look at the following guide:  http://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive

    Do get back to us if the issue persists.

    I am also reporting this issue to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!

  • liyam
    Replied on March 20, 2015 at 9:23 AM

    Hello Angel,

    Are you still not receiving your submissions to your Google Drive account?  So far I have tested an integration and it works fine now.

    Please do keep us posted.

    Thanks.

  • liyam
    Replied on March 23, 2015 at 4:41 AM

    Hello Angel,

    If in case you have not done any reintegration with your form to Google Drive as of yet, please do not bother doing the process. We have managed to fix the cause of this and your form's integration should work fine again.

    If you have other questions or concerns, please do let us know.

    Thanks for your patience and we apologize for this inconvenience.