Timestamp is not captured in Google Spreadsheet

jamie.rancourt
Asked on March 19, 2015 at 11:53 AM

Thank you for confirming it is working.
There is a new issue that has appears since yesterday, the timestamp in the google spreadsheet that i've integrated with no longer gets recorded. Is there something that i need to to to get that back
raul
Answered on March 19, 2015 at 11:59 AM

Could you please provide more information about the timestamp you're referring to? Is the submission timestamp? Or is it the time field in your form? Also, please let us know the URL of the sheet so we can make further testing.

We'll wait for your response.
Thank you.
jamie.rancourt
Answered on March 19, 2015 at 12:08 PM

The form is integrated to google spreadsheets, it is the submission timestamp that stopped getting recorded in the sheet yesterday. Coincidentally that stopped working around the same time your colleague helped with the other issue i reported yesterday.

The form is http://www.jotform.ca/form/50481732867260

the spreadsheet is not public as it contains some sensitive info...
raul
Answered on March 19, 2015 at 01:23 PM

Can you try to recreate the integration?
I mean, remove it first and then create it again.

Let us know if this helps.
Thanks.
jamie.rancourt
Answered on March 19, 2015 at 01:42 PM

that seems to have fixed it. thx
JotForm Support

Welvin
Answered on March 19, 2015 at 03:42 PM

That's great to know! Please do not hesitate to get back to us if you need further assistance.

Thank you!