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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Form not showing correctly

    Asked by woodri on March 19, 2015 at 12:40 PM

    I have saved my file several times after adding a captcha to my form and it is still not showing up. I've even tried to put a margin buffer on the bottom of the selector and that doesn't work.

     

    In addition, the bottom of the form is getting chopped off.

     

    Please help at your convenience.

    Screenshot
    showing issue
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    JotForm Support

    Answered by david on March 19, 2015 at 02:09 PM

    Hi,

    I checked your form in several different browsers and I was able to see the full form and the captcha in all of them:

    Is your form embedded to a webpage?  If so I would recommend trying the iFrame embed method:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If you would us to have a look at your embedded form, let us know the URL for your page and we will be happy to do so.  As far as I can tell though, your standalone form is working properly.

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    Answered by Chris on March 19, 2015 at 03:04 PM

    Hi David,

    Hmm, that's strange. Will try the iFrame option and get back to you.

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    JotForm Support

    Answered by david on March 19, 2015 at 04:13 PM

    If it still doesn't work, just let us know the page you are trying to embed the form to and we will be happy to have a look.

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    Answered by woodri on March 25, 2015 at 03:28 PM

    Can see captcha now David, thanks, but now have another discussion out. I cannot see the bottom of my form when in Firefox. I am using iFrame, cleaned cache and updated to latest version, and still no good.

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    JotForm Support

    Answered by Mike on March 25, 2015 at 04:59 PM

    Could you please publish the web page in question somewhere? We will be able to investigate it further in this way. Thank you.