What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form stopped loading submissions to Google Drive

    Asked by mpatin on March 19, 2015 at 01:21 PM

    My form, Customer Agreement Waiver was working perfectly. But, it suddenly stopped loading submissions to my Google Drive on 3/18/15.The submitted forms are showing up fine when I log into JotForm.

    I checked to make sure that I wasn't out of space on my Google Drive. I'm also under the 100 monthly submissions limit for my Free JotForm account. Please advise.

    Thanks! Maureen Patin

    Page URL:
    http://www.whatagreatdog.com/#!waiver/c17t4

    google drive integration
  • Profile Image
    JotForm Support

    Answered by Mike on March 19, 2015 at 03:48 PM

    We are sorry for the inconveniences caused.

    Our Development Team has been informed about the Google Drive integration issue. We hope to fix it in the nearest time.

    We will get back to you once the issue is completely fixed.

  • Profile Image
    JotForm Support

    Answered by liyam on March 20, 2015 at 03:52 PM

    Hello,

    As of checking, it appears that old tokens no longer work with Google Drive. So as suggested by Ashwin, you will need to reintegrate your form with Google Drive. 

    If the problem persists, please do let us know.

    Thanks.

  • Profile Image
    JotForm Support

    Answered by liyam on March 23, 2015 at 04:38 AM

    Hello Maureen,

    If in case you have not done any reintegration with your form to Google Drive as of yet, please do not bother doing so. We have managed to fix the cause of this and your form's integration should work fine again.

    If you have other questions or concerns, please do let us know.

    Thanks.