Form stopped loading submissions to Google Drive

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    mpatin
    Asked on March 19, 2015 at 01:21 PM

    My form, Customer Agreement Waiver was working perfectly. But, it suddenly stopped loading submissions to my Google Drive on 3/18/15.The submitted forms are showing up fine when I log into JotForm.

    I checked to make sure that I wasn't out of space on my Google Drive. I'm also under the 100 monthly submissions limit for my Free JotForm account. Please advise.

    Thanks! Maureen Patin

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    Mike
    Answered on March 19, 2015 at 03:48 PM

    We are sorry for the inconveniences caused.

    Our Development Team has been informed about the Google Drive integration issue. We hope to fix it in the nearest time.

    We will get back to you once the issue is completely fixed.

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    liyam
    Answered on March 20, 2015 at 03:52 PM

    Hello,

    As of checking, it appears that old tokens no longer work with Google Drive. So as suggested by Ashwin, you will need to reintegrate your form with Google Drive. 

    If the problem persists, please do let us know.

    Thanks.

  • Profile Image
    liyam
    Answered on March 23, 2015 at 04:38 AM

    Hello Maureen,

    If in case you have not done any reintegration with your form to Google Drive as of yet, please do not bother doing so. We have managed to fix the cause of this and your form's integration should work fine again.

    If you have other questions or concerns, please do let us know.

    Thanks.