Send email alerts in plain text instead of html

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    Chris
    Asked on March 19, 2015 at 03:34 PM

    I use a CRM software that can read and translate the email responses sent from forms and create Customer profiles and leads for my business.  However, it cannot read the HTML format responses.  Is there a way I can get responses in TEXT format?

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    Mike
    Answered on March 19, 2015 at 07:10 PM

    Thank you for contacting us.

    Yes, the form Email Notifications can be switched between Plain Text / HTML formats at any time. Please see the next screenshot.

    If you need any further assistance, please let us know.

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    samirfor
    Answered on May 09, 2017 at 04:47 PM

    Update this answer, please.

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    jonathan
    Answered on May 09, 2017 at 06:18 PM

    The user guide for it was updated already. Please review it here :

    https://www.jotform.com/help/363-How-to-Have-Text-Only-Message-Format-in-Email

    Let us know if you need further assistance.