What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google Drive: Integration stops working after a while

    Asked by akotoulas on March 19, 2015 at 06:23 PM

    We have a great number of our forms integrated with Google drive but we randomly loose our integrations for no apparent reason. It happens to the forms in groups forcing us to have to re-integrate all of them one by one. 

     

    We don't do anything that is causing that, at least that we know of. One day it works and the next day it doesn't. I suspect it happens at night. 

     

    Any suggestions, ideas?

    Page URL:
    http://www.posterpresentations.com/html/order_and_upload.html

    Screenshot
    integrations next integrate integrated
  • Profile Image

    Answered by raul on March 19, 2015 at 10:57 PM

    We apologize for this inconvenience.

    Let me forward this thread to our back end team so they can check it out.
    I've cleared your forms cache to discard any cache issues that might be affecting the integration.

    Google has made some changes in their user privacy policy that is causing issues with the integration for some users. You'll be notified here once an update regarding this matter shows up. 

    Thank you. 

  • Profile Image
    JotForm Support

    Answered by alp_deniz on March 24, 2015 at 01:24 PM

    The issue has recently been fixed. Thank you very much for letting us know.

    Kind regards