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Why are my forms disabled when I haven't reached form submission limit?Asked by drewola on March 19, 2015 at 08:22 PM
I reached my limit on sales submissions, but I took the sales part out of my forms, and I haven't reached the form submission limit, yet they are disabled. I don't understand. I barley had time to test them to see how well they will intergrate in my website. I would like to upgrade, but I haven't had time to test out the forms properly on my website for my 8,109 members. I have lost members and registrations because the form was on my site but disabled and I didnt even know it so I removed them.
My Forms submission limit Submissions site
Your account received 10 payment submissions and this is why your account was disabled. Since you've removed the payment tool from your forms I was able to re-enable your account and you should be able to work with your forms normally.
Let us know if you're still having any issues.