Create fillable PDF Form Error

  • taylormoore
    Asked on March 20, 2015 at 9:24 AM

    Hello:

    I am consistently receiving an error for the PDF form creator. The icon is grayed out and I get the message below (link) when I do create the form. 

    Teresa

    Page URL: https://jufs.s3.amazonaws.com/50555378857166/Tougaloo_Slim_n'_Trim.pdf
  • Carina
    Replied on March 20, 2015 at 11:50 AM

    I tested and could replicate the same situation:

    Create fillable PDF Form Error Image 1 Screenshot 40

    It is connected with the form's name, because it has an apostrophe (Tougaloo Slim n' Trim).

    As soon as I renamed the form I could convert it:

    Create fillable PDF Form Error Image 2 Screenshot 51

    I've sent the converted form to your email.

    I forwarded this situation to our developers so they can analyse better this situation. They will contact you as soon as they have more details.

     The icon is grayed out :

    You mean the "create a fillable pdf form" button?

    Create fillable PDF Form Error Image 3 Screenshot 62

    Have you tried more than one browser? Please try clearing your browser's cache to see if it solves. Let us know if the problem persists.

  • taylormoore
    Replied on March 20, 2015 at 8:46 PM

    Perfect! When I renamed the form it worked seamlessly...thanks!