- taylormooreAsked on March 20, 2015 at 09:24 AM
I am consistently receiving an error for the PDF form creator. The icon is grayed out and I get the message below (link) when I do create the form.
- CarinaAnswered on March 20, 2015 at 11:50 AM
I tested and could replicate the same situation:
It is connected with the form's name, because it has an apostrophe (Tougaloo Slim n' Trim).
As soon as I renamed the form I could convert it:
I've sent the converted form to your email.
I forwarded this situation to our developers so they can analyse better this situation. They will contact you as soon as they have more details.
The icon is grayed out :
You mean the "create a fillable pdf form" button?
Have you tried more than one browser? Please try clearing your browser's cache to see if it solves. Let us know if the problem persists.
- taylormooreAnswered on March 20, 2015 at 08:46 PM
Perfect! When I renamed the form it worked seamlessly...thanks!
- ShadaeAnswered on March 21, 2015 at 08:18 AM
On behalf of my colleague you are most welcome. We are happy that we could resolve this issue for you.
Please feel free to contact us if you need further assistance.