What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    drop down list does not work on Android

    Asked by YZY kithomes on March 20, 2015 at 03:55 PM

    Hey,

    thank you very much for a great service answering all my previous questions.

    now i have problems with my android laptop drop down list does not work on Internet browser it's on 3rd Page of the form.

    Link to the form: http://yzykithomes.com.au/online-enquiry-form.html

    chrome works well.



    This is a re-post of a comment on Adding a form to Adobe Muse

    Android does not work all previous questions
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    JotForm Support

    Answered by Kiran on March 20, 2015 at 06:39 PM

    You are welcome. It is our pleasure to assist you. I understand that you are having issues with accessing the dropdown menu on your android device using internet browser (stock browser). As I check your JotForm on my mobile phone, I see that the dropdown list is displayed without any issue.

     

    It is the stock browser that I have tested in. Could you try clearing the browser cache by following the steps below :

    Open browser -> Settings -> Privacy & Security -> Clear cache

    Now try accessing the form. If you are referring to something different, please let us know. We will be happy to help.

    Thanks!