drop down list does not work on Android

  • Profile Image
    YZY kithomes
    Asked on March 20, 2015 at 03:55 PM

    Hey,

    thank you very much for a great service answering all my previous questions.

    now i have problems with my android laptop drop down list does not work on Internet browser it's on 3rd Page of the form.

    Link to the form: http://yzykithomes.com.au/online-enquiry-form.html

    chrome works well.



    This is a re-post of a comment on Adding a Form to Adobe Muse

  • Profile Image
    Kiran
    Answered on March 20, 2015 at 06:39 PM

    You are welcome. It is our pleasure to assist you. I understand that you are having issues with accessing the dropdown menu on your android device using internet browser (stock browser). As I check your JotForm on my mobile phone, I see that the dropdown list is displayed without any issue.

     

    It is the stock browser that I have tested in. Could you try clearing the browser cache by following the steps below :

    Open browser -> Settings -> Privacy & Security -> Clear cache

    Now try accessing the form. If you are referring to something different, please let us know. We will be happy to help.

    Thanks!