What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    CAPTCHA Does not work well on IE or Firefox

    Asked by thorntonis2 on April 17, 2010 at 10:07 AM
    I have a free account and CAPTCHA worked in v2 but the re-captcha that JotForm implemented in v3 has all sorts of bugs:
    In IE 6.0 (still 10% of the population) the CAPTCHA code to be repeated does not display - all you get is a waiting animated graphic. Clicking submit without entering a code (since there is none to enter) submits the form though.
    In Firefox (3.5+) the CAPTCHA displays but if entered wrong it goes to a CAPTCHA only page with JotForm.com in the address and you can never enter the CAPTCHA correct from that point forward. If they get it right the first time it works.

    BTW I use the full code copy method and embed all the code on my web page.

    Any chance of at least getting the Firefox issues resolved?
    Note: test with multiple browsers folks!
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    Answered by thorntonis2 on April 17, 2010 at 10:12 AM
    Correction: they moved FROM re-captcha. Please go back :)
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    JotForm Founder

    Answered by aytekin on October 06, 2010 at 02:53 AM

    We have now re-added support for re-captcha. If you prefer re-captcha, select the captcha field on form builder and then click on reCaptcha button on the toolbar.