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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submission Reports are not showning fields to select from other than IP and submission date

    Asked by ltaleagues on March 21, 2015 at 06:22 PM

    When trying to create a grid report only two of the fields are showing up to select for report.

    Need to be able to select from all the fields.

    http://form.jotformpro.com/form/50375020351947

    Page URL:
    https://secure.jotformpro.com/form/50375020351947

    Screenshot
    grid report create select reports
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    Answered by Ben on March 22, 2015 at 06:08 AM

    I took a look at your jotform and the reports and it seems that something is off with that jotform since the reports (not only grid report) are not showing more than the 2 fields mentioned above.

    I will raise this to our developers for inspection and as soon as there is any update you will be updated here.

    I would suggest taking a look at the Visual Report Builder and see if you can use it in the mean time.

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    Answered by ltaleagues on March 23, 2015 at 03:38 PM

    Any reply from the developers regarding problem with the reports?

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    Answered by Ben on March 23, 2015 at 05:22 PM

    I see that our developer has been assigned to this and that the issue is marked as Very Important, which means that you have priority, but only our developers can update you on the status and they will as soon as the issue is resolved.

    Thank you for your understanding.

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    JotForm Support

    Answered by paulsimpson on March 24, 2015 at 10:36 PM

    Hi,

    This issue has now been fixed. Thank you for reporting it and apologies for any inconvenience caused.

    Regards

    Paul