What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    After I reach 1,000 forms submitted. I know that I will only and additional 300 more. Do I pay an additional 9.95 or am I required to move to the Prof

    Asked by TK on October 31, 2011 at 01:06 PM

    After I reach 1,000 forms submitted. I know that I will only and additional 300 more. Do I pay an additional 9.95 or am I required to move to the Professional Level of 49.95?

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    Answered by allanftd on October 31, 2011 at 01:11 PM

    Hi TK,

    You have to either upgrade to the Professional plan or wait for the following month to come in order for your submissions count to be reset back to zero.

    We hope you find our answer to your question helpful. Please let us know if you need further assistance.

    Thank you for using JotForm!

    Allan
    JOTFORM SUPPORT

     

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    Answered by tk on November 01, 2011 at 09:13 AM
    Interestingly enough, I never asked this question. Could you explain?

    Thanks



    _____

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    JotForm Support

    Answered by joey on November 01, 2011 at 09:41 AM

    Hi,

    We modify questions to be clearer and more understandable for our users. If that bothers you in some way we can change it.

    Thank You