My forms integration to Google Drive no longer works

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    Maria
    Asked on March 23, 2015 at 03:27 AM

    I have successfully used a form to integrate with google drive and a google sheet. but i have recently created another form, to do the same thing. this form only works with the google sheet integration, and sometimes with the google drive integration. I have tried re-doing everything, integration, deleting the folder, and letting it re-spawn with a new integration etc. nothing works. And now I have noticed that my original form no longer works with the google drive integration + all the submission dates are screwed up! 

     

    Will this issue fix itself if i only have one form connected to my google stuff? -or how else do i fix it? -This is important stuff used for work, so it needs to work, or I need to find another solution!

     

    Maria Wehde

    city archive of Kolding

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    Ben
    Answered on March 23, 2015 at 09:29 AM

    Your Google Drive and Google Spreadsheet integration should work properly Maria.

    Please do take a look here for exact steps to take in regard to your Google Drive integration: My form is no longer sending submissions to Google Drive.

    For your Google Spreadsheet integration I would recommend the same steps:

    1. remove the current integration
    2. re-integrate your jotform with Google Spreadsheet

    It is very important to note that you should not make any changes to your Google Drive folder nor the Google Spreadsheet, because if you make them, the integration will stop working.

    If you need to use data in the spreadsheet and modify it, then I would recommend doing so in a different spreadsheet altogether.

    Do let us know if you have any further questions Maria or if you have any issues reintegrating any of the two.