What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms integration to Google Drive no longer works

    Asked by Maria on March 23, 2015 at 03:27 AM

    I have successfully used a form to integrate with google drive and a google sheet. but i have recently created another form, to do the same thing. this form only works with the google sheet integration, and sometimes with the google drive integration. I have tried re-doing everything, integration, deleting the folder, and letting it re-spawn with a new integration etc. nothing works. And now I have noticed that my original form no longer works with the google drive integration + all the submission dates are screwed up! 

     

    Will this issue fix itself if i only have one form connected to my google stuff? -or how else do i fix it? -This is important stuff used for work, so it needs to work, or I need to find another solution!

     

    Maria Wehde

    city archive of Kolding

    Page URL:
    http://aagaardsbilleder.tumblr.com/aagaard

    integrate Google Drive Google Spreadsheet Google integration
  • Profile Image

    Answered by Ben on March 23, 2015 at 09:29 AM

    Your Google Drive and Google Spreadsheet integration should work properly Maria.

    Please do take a look here for exact steps to take in regard to your Google Drive integration: My form is no longer sending submissions to Google Drive.

    For your Google Spreadsheet integration I would recommend the same steps:

    1. remove the current integration
    2. re-integrate your jotform with Google Spreadsheet

    It is very important to note that you should not make any changes to your Google Drive folder nor the Google Spreadsheet, because if you make them, the integration will stop working.

    If you need to use data in the spreadsheet and modify it, then I would recommend doing so in a different spreadsheet altogether.

    Do let us know if you have any further questions Maria or if you have any issues reintegrating any of the two.