What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Uploaded photos are not always submitted with the rest of the data

    Asked by dqindiana on March 23, 2015 at 05:18 AM

    Hi.  I created a form that allows the user to attach multiple pictures.  This one is always filled out on a mobile device.  Sometimes, most of the pictures will come through once the form is submitted and other times, only a few of the attached pics will submit.  Is this a mobile device setting issue or something with the way the form is set up?  Thank you!

    Page URL:
    http://form.jotform.us/form/50372256429153

    Mobile mobile device attached
  • Profile Image

    Answered by Ben on March 23, 2015 at 10:43 AM

    Could you please tell us which fields are causing this to happen?

    I ask since I see that you have the fields to upload more images on every page.

    Also, is your jotform being embedded on some page on your website or is it being used by everyone by going directly to the URL above?