What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Submitting to the wrong e-mail

    Asked by thiagobako on October 31, 2011 at 04:34 PM

    I change the email notification option to my cliente e-mail address, but when I logout that goes back to my e-mail. My client does not receive notifications.

    Been amended more than 5 times and always come back to my e-mail.

    What to do?


  • Profile Image

    Answered by paoloumali on October 31, 2011 at 04:43 PM

    Can you provide the ID of the erring form and the page url if it is embedded on your site? This way, we can resolve it quickly.