What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    cant see anything inside the pop up

    Asked by viverebene on March 23, 2015 at 12:42 PM

    Hi,

    when i try to modify the thank you page or the email submission i cant see anything. Please see the screenshot attached.

    TY, Alessio

     

     

    Page URL:
    jotform.com

    Screenshot
    attached email OR thank
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    JotForm Support

    Answered by BJoanna on March 23, 2015 at 01:48 PM

    I am assuming that you are using Italian version of JotFrom builder and when you Open Thank you page you do not see anything. I replicated same behavior. We will escalate this to our developers and you'll be notified when they fix this issue. 

    In meantime you can try using English version of JotForm.

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    JotForm Support

    Answered by BJoanna on March 23, 2015 at 02:21 PM

    The issue has been resolved by our developers. Please test your form. 

    Can you please notify us if you are still having any issues with the same or other part of the system?

    Thank you for your patience. 

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    Answered by viverebene on March 23, 2015 at 02:22 PM

    yes, now work again, ty a lot,

    Alessio

     

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    JotForm Support

    Answered by BJoanna on March 23, 2015 at 02:32 PM

    We are glad to hear that. 

    Let us know if you need further assistance.