In the fields the character "g" is not accepted ???

Hello,

In the fields, the small character "g" is not accepted, instead, is a "p" (g = p)
But in text boxes it is correct g = g
Just tested on several computers with German keyboards, unfortunately with the same error.

Can you help here please.

Many thanks in advance

Unfortunately, I do not have a German keyboard to do an actual test also...

But can you please tell us which "field" you were referring to in your jotform http://www.jotformeu.com/form/42102434536344 that have the wrong input character 'g'?

I checked/test the form and I can see only Textbox fields on them so far.

We will wait for your updated response.

Thanks.

Thank you for your quick response.

The character "g" is represented in all fields as "q", except the last field "Ergänzender Text oder Fragen"

The error could be narrowed down in the meantime.
The wrong entry only in Firefox 36.0.4
A large part of the users in Germany use Firefox.

In Google Chrome 38.0.2125, IE 11, maxthon 4.4.4.2,  and Safari 5.1.7 are "g" output the characters correctly

@ ictteam

Thanks for providing more details and for clarifying that it's not "p" but instead it looks like "q".

I take a closer look with your screenshot and I could tell that there were no conversions happening. It is most probably due to the slight cut off at the bottom of the character "g" which looks like "q" on the text boxes.

Here's a zoomed version which you can clearly identify that it's "g" character and slightly cut off at the bottom.

To correct this, inject this CSS codes to your form.

.form-textbox{line-height: 1.4em !important;}

Guide: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes-to-your-Form

Let us know if you need further help. Thank you!

 By the way, if the above code doesn't help. Try this:

.form-textbox{

line-height: 1.4em !important;

padding: 0 3px 3px 3px !important;

}