Total on authorize.net. not working

  • floydpr
    Asked on March 23, 2015 at 4:55 PM

    For some reason even though the first item cost is $25 on the following form, it is defaulting to $75 and no matter how many you select the $75 stays the same: https://secure.jotformpro.com/form/50765704158964

     

    I have looked in the wizard and everything looks correct, so I am not sure why it is doing this.

    Page URL: https://secure.jotformpro.com/form/50765704158964
  • Kiran Support Team Lead
    Replied on March 23, 2015 at 6:54 PM

    I'm able to reproduce the issue on your cloned JotForm. However, I've tried removing the first product from the payment field and then added it again which resolved the issue. 

    Total on authorize Screenshot 20

    After adding the new one, you can drag and drop the product to the first position or as you needed. Please try removing the first product from the Payment wizard and try adding it again.

    If the issue still persists, please let us know. We will be happy to look into this issue further.

    Thank you!