What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    email validation problems

    Asked by myskyhigh on March 24, 2015 at 06:34 AM

    In the form http://www.theknowledgebrokers.com/contact is a email field that doesnt get validated. Try it yourself.

    Screenshot shows that I set it up right, I hope.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on March 24, 2015 at 10:30 AM

    As I tried to submit your JotForm on your webpage only by entering message, I see the error message displayed on the next screen.

    However, when I tried to submit it using direct URL the form seems to be validated right there.

    I see that the JotForm is embedded using Javascript method and seems to be conflict with the other scripts on your website. Please try embedding your JotForm using iframe method on your website.


    Let us know if the issue still persists. We will be happy to look into this issue further.