email validation problems

  • myskyhigh
    Asked on March 24, 2015 at 6:34 AM

    In the form http://www.theknowledgebrokers.com/contact is a email field that doesnt get validated. Try it yourself.

    Screenshot shows that I set it up right, I hope.

    Jotform Thread 539254 Screenshot
    Page URL: http://www.theknowledgebrokers.com/contact
  • Kiran Support Team Lead
    Replied on March 24, 2015 at 10:30 AM

    As I tried to submit your JotForm on your webpage only by entering message, I see the error message displayed on the next screen.

    email validation problems Image 1 Screenshot 30

    However, when I tried to submit it using direct URL the form seems to be validated right there.

    email validation problems Image 2 Screenshot 41

    I see that the JotForm is embedded using Javascript method and seems to be conflict with the other scripts on your website. Please try embedding your JotForm using iframe method on your website.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know if the issue still persists. We will be happy to look into this issue further.

    Thanks!