Can you cancel my account please!

  • Profile Image
    freespirit4x4
    Asked on November 01, 2011 at 08:37 AM

    Hello,

    i cannot cancel my payments to jotform as it says Ivalid unsubscribe button on PayPal,

    This needs to be closed,

    Thanks

    Kieran Johnson

    Free Spirit 4x4 ltd

  • Profile Image
    allanftd
    Answered on November 01, 2011 at 10:05 AM

    Hi Kieram,

    Since you are subscribed using PayPal, here is how you can cancel your subscription:

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be changed again. But your account will stay Premium until the time you have paid for expires.

    Thanks for choosing JotForm. We hope to see you around again here!

    JOTFORM SUPPORT