Notifications: Changing recipient email address

 Also, for some reason copies of submissions are going to several staff members who are no longer here.  Where do I delete that information, and add the correct information?

To find out how to change recipient inside of you notification please read this guide:

http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

Also inside of you notification you can set multiple recipients. To find out how to do it please read this guide: 

http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients 

Hope this will help.

Let us know if you need further assistance. 

Thank you for responding, however, these instructions only include how to ADD, not how to REMOVE.  In fact, I have not been able to actually see the email addresses, I only know they must be in the Jotform system somewhere because we are getting the emails to defunct addresses.

 

Can someone walk me through this?

 

Thanks!

 

Sarah Andrus

Hi there,

I checked your form and I did not see any email notifications or auto-responder configured.

Here's the difference between Notifier and Auto-responder.

Since the form does not have any of these then no one will received an email alerts when someone completed the form. However, the form submissions will be visible in the submissions page inside JotForm.

Please check this guides for your reference:

http://www.jotform.com/help/30-Notification-Autoresponder-Email-Details

http://www.jotform.com/help/25-Setting-Up-Email-Notifications

http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

 

Hope this helps. Let us know if you need clarifications.

Thank you.