What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Storing incomplete forms to the database

    Asked by brisbanehosting on March 24, 2015 at 08:56 PM

    We need to be able to store incomplete forms to the system, is this possible. 

    I've tried the automatic save options, however, this seems to only store it on the client's machine, and not to the jotform system. 


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    JotForm Support

    Answered by EltonCris on March 25, 2015 at 04:41 AM


    When you say "incomplete" are you referring to the saved data on the user end when you enable the autofill feature in your form? http://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature-Save-Form-Entries-to-Continue-Later

    If you want the incomplete data to be saved in the Jotform server, use the session method. Guide: http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later?. With this method, user can access their data on any machine as long as they use the session parameter with its associated value. e.g. session=myemail@mysite.com

    If I have misunderstood your question, let us know here.


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    Answered by brisbanehosting on March 25, 2015 at 05:00 AM

    Elton, Thanks for your response. On the path of your second hint there. 

    But instead of the user accessing the data, I (as the form owner) want to access the incomplete data. in the jotform 'submitted' items. 


    IE. once the user hits next, moving on to the 2nd page, their answers are stored, and can be viewed.

    Is this possible ?

    I can do it with Wufoo.com, was hoping to move over. 


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    JotForm Support

    Answered by EltonCris on March 25, 2015 at 09:20 AM

    Since the data is not yet submitted, you can't view it in your form submissions page. However, you can access the data by visiting the form URL with session parameter which is usually the user email as explained on the guide.

    Example, you can access my incomplete data through this URL.


    So basically you just need to append the ?session=user email here in your form URL. You can get the user email from the partial data on the first form. See this guide for more details. http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later?

    If you have further questions, let us know.

    Thank you!