What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Do Jotform put extra charges in the payment integration?

    Asked by Jill Kelly  on March 25, 2015 at 01:37 AM

    For forms that use a payment gateway, is jotform involved in the fees from that gateway and do you charge extra for using the gateway?

  • Profile Image
    JotForm Support

    Answered by Welvin on March 25, 2015 at 08:38 AM

    Hi Jill,

    No, Jotform doesn't charge the form owners and the form users for the payment made in the form. Payments are processed by the payment provider, i.e Paypal.

    Thank you!