What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    10 Payment receive on Starter plan?

    Asked by sajackson on March 25, 2015 at 06:47 AM

    Starter Plan - Do I get 10 payments per month or just 10?

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    JotForm Support

    Answered by Charlie on March 25, 2015 at 10:26 AM


    All the submission limits (except the upload storage) are counted per month. Which means, you are allowed to receive 100 regular submissions, 10 SSL submissions and 10 payments, all are monthly. But please do take note that when you reach your quota on any of those limits your forms will temporarily be disabled. You will need to upgrade to a higher plan OR wait for the limits or quota to reset, which happens every 1st day of the next month.

    Please also see our pricing details here: http://www.jotform.com/pricing.

    Do let us know if you need more information on this.

    Thank you.