What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Thank you page not showing

    Asked by skaad on March 25, 2015 at 10:43 AM
    Neither the thank you message appears
    thank you page thank you not working not showing
  • Profile Image
    JotForm Support

    Answered by Jan on March 25, 2015 at 10:54 AM

    Hello,

    I checked your form and I can see that you're using Wordpress. Please try to re-embed the form using the iFrame method.

    I cloned your form and did a test submission, it went out fine. I was able to submit the form successfully and saw the thank you page after. However, it is a stand alone form and it is not embedded on a web page or in Wordpress page.

    Hope this works. Let us know if you need any help.
    Thank you.