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  • Profile Image

    Multi-Page form is not responsive on iPhone?

    Asked by crowncityhealing on March 25, 2015 at 02:51 PM

    Hello!

    I've checked my form on mobile. The form works great on web browsers. I checked mobile in Chrome and the "Next" button shows.

    But when I check my iPhone, there is no Next button, so the user does not know what to do when they get to the end of the first page of the form...

    Is there a way to either ensure it shows, or to eliminate pages on an iPhone, or to actually make the form responsive?

    I've got the settings checked everywhere as responsive however it is not responsive at all.

    Here's my page:

    http://crowncityhealing.com/application/

     

    Page URL:
    http://crowncityhealing.com/application/

    Screenshot
    multi-page form not responsive mobile form
  • Profile Image
    JotForm Support

    Answered by Mike on March 25, 2015 at 04:11 PM

    Thank you for contacting us.

    Could you please try to replace your form iFrame code:

    <iframe src="//form.jotform.us/form/50646661892161" width="825" height="1800"></iframe>

    with the following code:

    <iframe src="//form.jotform.us/form/50646661892161" height="1800" style="width:100%;" scrolling="auto"></iframe>

    Does it work better with your iPhone?

  • Profile Image

    Answered by crowncityhealing on March 25, 2015 at 06:06 PM

    Hi there,

    Did this and the Next button still does not show on Mobile devices...

  • Profile Image
    JotForm Support

    Answered by Mike on March 25, 2015 at 06:52 PM

    Have you fixed the issue by increasing the iFrame height to 2000 pixels? I can see the Next button in iPhone's 6 browser via https://www.browserstack.com/.

    The only issue that I have noticed is the radio button fields width on Android Chrome browser. We would like to suggest opening a new thread if you would like to check this width issue further.

    Thank you.