Multi-Page form is not responsive on iPhone?

  • crowncityhealing
    Asked on March 25, 2015 at 2:51 PM

    Hello!

    I've checked my form on mobile. The form works great on web browsers. I checked mobile in Chrome and the "Next" button shows.

    But when I check my iPhone, there is no Next button, so the user does not know what to do when they get to the end of the first page of the form...

    Is there a way to either ensure it shows, or to eliminate pages on an iPhone, or to actually make the form responsive?

    I've got the settings checked everywhere as responsive however it is not responsive at all.

    Here's my page:

    http://crowncityhealing.com/application/

     

    Jotform Thread 540572 Screenshot
  • Mike
    Replied on March 25, 2015 at 4:11 PM

    Thank you for contacting us.

    Could you please try to replace your form iFrame code:

    <iframe src="//form.jotform.us/form/50646661892161" width="825" height="1800"></iframe>

    with the following code:

    <iframe src="//form.jotform.us/form/50646661892161" height="1800" style="width:100%;" scrolling="auto"></iframe>

    Does it work better with your iPhone?

  • crowncityhealing
    Replied on March 25, 2015 at 6:06 PM

    Hi there,

    Did this and the Next button still does not show on Mobile devices...

  • Mike
    Replied on March 25, 2015 at 6:52 PM

    Have you fixed the issue by increasing the iFrame height to 2000 pixels? I can see the Next button in iPhone's 6 browser via https://www.browserstack.com/.

    Multi Page form is not responsive on iPhone?  Image 1 Screenshot 30

    The only issue that I have noticed is the radio button fields width on Android Chrome browser. We would like to suggest opening a new thread if you would like to check this width issue further.

    Multi Page form is not responsive on iPhone?  Image 2 Screenshot 41

    Thank you.