- Mirwais TimuriAsked on March 25, 2015 at 10:42 PM
I have been using your forms for payments from past couple of months and it seems like a great idea, just one thing, I cant seem to operate multiple forms at any one time, I use stripe as my payment gateway and whenever I create a second form the first form does not seem to work whenever we try to take payment on the first form it says the the api code has expired is there a way to avoid this and be able to use all the forms without one affecting other? Looking forward to hear from you.
- JotForm SupportEltonCrisAnswered on March 26, 2015 at 12:31 AM
One form should not affect the other when both are integrated on Stripe. Have you tried reconnecting your payment with Stripe to refresh the Stripe API? Can you name the forms in question so we can check it on your account? I could not find similar reports about this so this might be form specific.
By the way, if you also have a screenshot showing the error, that would help us narrow down the problem.
We'll await your reply. Thanks!