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  • Profile Image

    Multiple File Upload in Form not working

    Asked by ILF on March 26, 2015 at 06:05 AM

    I have a problem in this form below.

    On the second Page i have a multiple File Upload , but if i click "Upload a File" the file Upload Dialog in the browser won't open.

    Browser:  Firefox 31.3.0 and IE 11.0.9600.17691

     

    What can i do ?

     

    thx

     

    Ingo Claus Peter

     

     

     

    Page URL:
    http://www.jotformeu.com/ILF/summer-school2015

    multiple file upload in problem 3 won't open
  • Profile Image

    Answered by Carina on March 26, 2015 at 10:47 AM

    I tested and could replicate the same situation.
    I cloned the form and disabled the allow multiple option and the upload box opened:

    I then enabled the allow multiple uploads option and removed the page break and the upload box opened, so it seems to be an issue between the allow multiple used in conjunction with the page break. You can test here:

    http://form.jotformpro.com/form/50843873872971? 

    I forwarded this situation to our developers so they can analyse better this situation.

    We'll contact you as soon as we have more details.

  • Profile Image

    Answered by Shadae on March 26, 2015 at 11:19 AM

    Hi Ingo,

    We truly apologize for the inconvenience that has been caused.

    The issue has not been resolved. Please test your forms and provide us with an update to confirm that your form is working correctly.

    Thank you.