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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot Click Multiple Upload Button

    Asked by ebartosh on March 26, 2015 at 10:47 AM

    Hello,

    It appears that on all of our forms (for example, http://www.jotform.us/form/40076333720143 and http://www.jotform.us/form/33515001001127) our multiple upload buttons are not functioning; it is not allowing us to click the button at all. We are experiencing this problem on different computers, and I have confirmed that it does not work on either IE11 or Chrome.

    Can you please look into this and let me know ASAP when you have found a solution?
    Thank you!

    Emily

    Page URL:
    http://www.jotform.us/form/33515001001127

    multiple upload upload field
  • Profile Image

    Answered by Shadae on March 26, 2015 at 11:25 AM

    Hi Emily,

    We have had reports of the multiple file upload field not working when used on a form with page breaks applied. The issue was brought to the attention of our developers and have since been resolved.

    Your field should now be working correctly, please inform us if you are still experiencing an issue.

    Thank you. 

  • Profile Image

    Answered by ebartosh on March 26, 2015 at 11:41 AM

    Thank you Shadae, it appears to have been fixed!

  • Profile Image

    Answered by Ben on March 26, 2015 at 12:43 PM

    Great. Thank you for the update. :)