What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Submission: Date error

    Asked by sistemasuema on March 26, 2015 at 03:42 PM

    Submission Date This being sent in error.

    is displayed:01/01/1970 00:00:00

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    JotForm Support Manager

    Answered by Jeanette on March 26, 2015 at 05:28 PM

    Can you please indicate the submission ID where this is happening? I just checked this form 50746045419961 and I see it in the right format:

     

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    Answered by X on March 27, 2015 at 09:42 AM

    The problem is being in connection with the Google Sheet

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    JotForm Support Manager

    Answered by Jeanette on March 27, 2015 at 11:51 AM

    There was a problem with google spreadsheet integration due to Google changing their privacy policy, but this is now solved. So, please remove the integration and rebuild it again, that should solve the problem.

    If the problem continues, let us know. We will be happy to help.

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    Answered by Getulio on April 08, 2015 at 11:12 PM

    Performed the procedure, but did not work.
    Can send the step by step?

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    JotForm Support

    Answered by ashwin_d on April 09, 2015 at 05:00 AM

    Hello Getulio,

    You just need to re-integrate your form with google spreadsheet again. Here are the steps you should follow:

    1. Load your form in editor

    2. Remove the existing google spreadsheet integration you have in your form. Please check the screenshot below:

     

    3. Integrate your form again with google spreadsheet. The following guide should help you:  http://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet 

    Hope this helps.

    If the issue persists, do get back to us with the screenshot of your google spreadsheet and we will take a look. The following guide should help you on how to upload image in your forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!