Unable to create a public link for the Sign Document

  • Operations Manager
    Asked on August 10, 2023 at 2:13 AM

    How can I create a sharble link to the document that can be sent to recipient to view and sign? For instance, in the case that I would like to email the link instead of emailing it. When we try to do this it gives the following message: To create a public link, only one role is allowed on your document.

  • Vanessa JotForm Support
    Replied on August 10, 2023 at 4:45 AM

    Hi Operations Manager,

    Thanks for reaching out to Jotform Support. To create a public link, you should only have one person who should be able to sign the document. This is what is meant by only one role being allowed in the document. 

    Unable to create a public link for the Sign Document Image 1 Screenshot 30

    Unable to create a public link for the Sign Document Image 2 Screenshot 41

    I suggest making some changes to your Sign document that don't require your signature during the process.

    Give it a try and let us know how it goes.